From registration to your first active queue

What you will set up

This guide takes an owner from opening an account through a complete test cycle: a customer takes a ticket, a staff member calls it and completes service.

From account to test ticket

1. Open a Rowomat account and confirm the email address using the message you receive.
2. Complete onboarding: enter the business, branches, services and staff, then review the summary.
3. Submit the registration. If approval is pending, keep checking its status from the same account instead of creating another one.
4. When the portal becomes available, open Branches and select the branch you are preparing.
5. Enter real intervals under Working hours and review the Web, Kiosk and Staff rules under Channels.
6. Under Devices, activate at least one Staff terminal and finish pairing on that device.
7. Open the public branch page, take a test ticket with your own contact details and follow it on the Staff terminal.
8. Call the ticket, start service and complete it. You have now verified the complete basic flow.

Prove the core flow first