rowomat
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Launch guide

Get Rowomat running in five steps

From registration to your first called ticket — with no new equipment and nothing to install. Your part takes about fifteen minutes; we handle the approval.

About 15 minutes of your workNo new equipment to buyEverything runs in a browser

  1. ≈ 2 min

    Open your account

    1. Choose to open a business account and enter your name, business email and a secure password.
    2. Confirm your email with the link in the message you receive right away.
    3. Sign in — Rowomat takes you straight to onboarding.
  2. ≈ 10 min

    Complete onboarding

    Onboarding builds the structure of your portal: who you are, where you work, what you offer and who does it. Prepare the details up front and you are done in one sitting.

    1. Business: name and official details.
    2. Branches: each physical location on its own.
    3. Services: name, duration and the branches that offer them.
    4. Staff: who works, and in which branch.
    5. Review: check the summary and submit your application.
  3. Our job

    We approve your application

    We review every application so that Rowomat stays a network of real salons. Track the status on the same account — do not open a new one.

  4. ≈ 5 min per device

    Turn your existing equipment into terminals

    Rowomat does not require special devices. A salon has three roles — and equipment you probably already own covers each of them. Buy new hardware only if you want to.

    Required

    Staff terminal

    Your team's working surface — the only device you truly need. Without an activated Staff terminal the online channel stays off too.

    • Call and complete tickets
    • Issue a ticket for a walk-in customer
    • Transfer to another staff member and cancel

    Use: your phone or tablet

    Recommended

    Kiosk

    A self-service screen where customers take their own ticket.

    • Customers join the queue without stopping at the desk
    • Staff keep working without interruptions

    Use: any tablet on the counter or a stand

    Optional

    TV display

    The live queue on a big screen, visible to the whole salon.

    • Customers see who is being served and who is next
    • Fewer questions for your staff

    Use: a TV or screen with internet access and a browser

    Three proven setups

    • Minimal

      Staff only

      A fully working queue: staff issue, call and complete tickets from their own phone or tablet.

    • Practical

      Staff + Kiosk

      Customers join the queue themselves; staff just call and work.

    • CompleteIdeal

      Staff + Kiosk + TV

      Self-service entry, uninterrupted staff and the queue visible on the wall — the setup we recommend.

    Every device activates the same way

    No installation and no sign-in on the device — just a browser and a one-time code from the portal.

    1. In the portal open Branches, pick the branch, then open Devices and Activate device.
    2. Choose the type — Staff, Kiosk or TV — and enter a recognisable name, e.g. “Front-desk tablet”.
    3. The portal generates a one-time activation code.
    4. On the device open the address below, enter the code, and Rowomat opens the right surface by itself.

    Activation addressterminal.rowomat.com

    • The code is one-time and short-lived — generate it when the device is in front of you.
    • One browser profile holds one terminal session. Activate every device, or every separate profile on the same device, with its own code.
  5. ≈ 3 min

    Issue your first ticket

    Before your first customers, walk the loop every one of them will walk.

    1. Issue a test ticket on the Staff terminal — or take one on the kiosk if you set one up.
    2. Call the ticket on Staff, start serving and complete it.
    3. If you have a TV, check that the ticket appeared there too.

    That is the whole core flow. Your salon is ready for real customers.

Stuck on a step?

Tell us the step and device where you became stuck — we respond quickly. Do not send activation codes or customer details.

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